Frequently Asked Questions

FAQ's

Some of the most frequently asked questions from our clients!

GENERAL GYM

As part of your membership, you get 6 day access to our gym, meaning you can attend and use the gym in your own time, anytime you like!

Please note that if groups are on while you are training, the group will always take priority when using kit. 

Typically our gym is closed on Bank Holidays and over the festive period. Specific guidance will be issued closer to that particular holiday.

The beauty with our schedule and system is that you can be flexible and work around life. You can move b etween time slots, but please ensure you check the timetables published, so that you can ensure that you’re not repeating the same session. 

DELI / MEAL PREP

On your confirmation email, we will outline the collection times that are available on whichever day you have chosen for collection.

Your order will be stored in our collection fridge. Orders can be collected 3pm – 9pm (Mon & Wed) and 12pm-2pm (Friday).

If you miss your collection day, you can always come the following day too. Tuesday (all day), Thursday (all day), Saturday (8:30am-10:30am).

We serve hot food from 7:30am – 1pm Monday to Friday.

All of our food is cooked fresh to order, so if you’re in a rush you can order before your session or simply call ahead!

Feel free to pop in to MH HQ, we offer Grab N Go on our food range, allowing you to try some dishes from our fridges before you commit to an order! Please note we only serve hot food until 1pm Mon-Fri.

Your meals must be refrigerated immediately from when you collect your order.

All of our meals are macro calculated using My Fitness Pal. You can search each meal by searching ‘Modelhealth [meal here]’. We will soon be upgrading our label system to add the barcode also!

Feel free to pop in to MH HQ, we offer Grab N Go on our food range, allowing you to try some dishes from our fridges before you commit to an order! Please note we only serve hot food until 1pm Mon-Fri.