MODEL HEALTH CONTRACTS & COMPANY POLICIES
If you have any of the following physical conditions, you may be required to have a Medical Clearance and Doctors’
Consent Form:
– Hypertension (>145/95 mm Hg)
– Hyperlipidemia (cholesterol>220 mg/dl or a total cholesterol-to-HDL ratio of >5.0)
– Diabetes
– Family history of heart disease prior to age 60
– Abnormal resting ECG
Unless other arrangements are made, Personal Training sessions, Group Training sessions (last approximately 45 – 50 minutes. In order to provide the best service to all Clients,
Model Health cannot commit to extending any particular session beyond its previously scheduled time.
Rates for Model Health. Services are subject to change. Services prepaid for by Client, which are unused at the time of any rate change, will be honored at the price already paid.
Regarding cancellations:
A Client will be deemed a ‘no-show’ when they are 15 minutes late for an appointment. No refunds or credits will be given for ‘no-shows’. Any small or large group training sessions missed by the client cannot be refunded or rescheduled.
All cancellations for 121 Personal Training must be made with a minimum of 24 hours advance notice in order to receive credit for the session. Due to an inability to fill the previously blocked time period, Cancellations with less than 24 hours notice given will not qualify for a refund and the client will be charged at the full price for the session. Cancellations must be made by contacting the Model Health Trainer you are working with to be deemed effective.
If Client receives credit for a missed session, the credit must be used within the same block of the missed session, or it will be waived.
If Model Health needs to cancel a scheduled session, Client will receive credit for any such session missed. Sessions are paid for in advance by electronic funds transfer (EFT). Any session not used in the block cannot be carried over.
Clients have the right to terminate a particular exercise or workout at any time. You are in control of your workouts! If an exercise is uncomfortable or painful, or if you want to stop for any reason, you may do so. If a particular exercise is painful for you to do or you have an injury or other limitation that makes it difficult for you to do, Model Health can attempt to substitute another exercise to work that particular muscle group.
You will get from your workouts what you put in. Results will vary by individual and Model Health guarantees results, providing that all instructions are followed. Client acknowledges that Client is responsible for their decisions regarding whether or not to exercise consistently, eat properly, rest enough, and live a healthy lifestyle. Above all this means that the Client attends the session with the energy and motivation to complete the session to the best of their ability.
Model Health respects your privacy. Due to the nature of our services, it is necessary to collect certain personal information from Clients. All information collected is treated as STRICTLY CONFIDENTIAL, and Model Health will not share or redistribute your information with any third party except as necessary to provide services purchased by the Client, or as required by law. Any information gathered from a Client is simply for our records and, if applicable, necessary to provide the services to the Client for which we have been contracted. All Terms and Conditions are subject to change. Model Health trainer qualifications and insurances are updated regularly and are available to view at the Client’s request.
Model Heath assumes no liability for persons who undertake physical activity, and if in doubt after completing this questionnaire consult your doctor prior to physical activity. By signing above, you have read, understood, and completed this questionnaire.
You have volunteered to participate in a fitness program provided by Model Health (“Trainers” on behalf of Model Health), which may include, but may not be limited to, resistance training and aerobic or cardiovascular exercise. In consideration of Model Healths agreement to instruct and train you, you do here now and forever release and discharge and herby hold harmless Model Healths respective agents, heirs, assigns, contractors, and employees from any and all claims, demands, damages, rights of action or causes of action, present or future, arising out of or connected with my participation in this or any exercise program including any injuries resulting there from.
THIS WAIVER AND RELEASE OF LIABILITY INCLUDES, WITHOUT LIMITATION, INJURIES WHICH MAY OCCUR AS A RESULT OF (1) EQUPMENT BELONGING TO MODEL HEALTH OR TO MYSELF THAT MAY MALFUNCTION OR BREAK; (2) ANY SLIP, FALL, DROPPING OF EQUIPMENT; (3) AND/OR NEGLIGENT INSTRUCTION OR SUPERVISION.
By signing the form above, you acknowledge you have been informed of, understand and are aware that any exercise program, whether or not requiring the use of equipment, is a potentially hazardous activity. You also have been informed of, understand and are aware that any exercise and/or fitness activities involve a risk of injury, as well as abnormal changes in blood pressure, fainting, and a remote risk of heart attack, stroke, other serious disability or death, and that you are voluntarily participating in these activities and using equipment and machinery with full knowledge, understanding, and appreciation of the dangers involved. You have hereby agreed to expressly assume and accept any and all risks of injury, regardless of severity, or death.
You confirm you have been advised that an examination by a doctor should be obtained by anyone prior to commencing a fitness and/or exercise program, or initiating a substantial change in the amount of regular physical activity performed. If you have chosen not to obtain a doctor’s consent prior to beginning this fitness program with Model Health, you hereby agree that you are doing so solely at your own risk. In any event, you acknowledge and agree that you assume the risks associated with any and all fitness related activities and/or exercises in which you participate.
YOU ACKNOWLEDGE THAT YOU HAVE THOROUGHLY READ THIS FORM IN ITS ENTIRETY AND FULLY UNDERSTAND THAT IT IS A RELEASE OF LIABILITY.
BY SIGNING THIS FORM, YOU ARE WAIVING ANY RIGHT YOU OR YOUR SUCCESSORS MIGHT HAVE TO BRING A LEGAL ACTION OR ASSERT A CLAIM AGAINST MODEL HEALTH FOR THEIR NEGLIGENCE OR THAT OF THEIR EMPLOYEES, AGENTS, OR CONTRACTORS.
This form is an important legal document that explains the risks you are assuming by beginning an exercise program. It is critical that you have read and understand this document completely. If you do not understand any part of this document, it is your ultimate responsibility to ask for clarification prior to signing it.
Direct Debits & Gym Closures:
ModelHealth reserves the right to close for up to 4 weeks in a calendar year. This is unlikely but it is factored into our pricing. Therefore, your direct debits are reflective of 48 weeks of training in a 52 week period, allowing for 4 weeks closure. We rarely have to close for this time during a 12 month period however.
National Holidays/Bank Holidays:
ModelHealth will be closed on national and bank holiday, unless otherwise stated. Our team will always update you on any closures and alternative opening hours during holiday periods.
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MH Academy is a education website which contains great resources and tips.
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ModelHealth is a Health & Fitness company based in Newcastle Upon Tyne. Our facilities/services include: A healthy deli, 10,000 sqft gym, Personal & Group Training, Physio/Massage, Business Services and much more!
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